A euro prepaid card funded from crypto, with published fees, thin official detail and a poor public review score

Updated October 2026

Licensed

Available in US

Fast payouts

18+ Only

The Trastra card is a prepaid Visa debit card that you fund by moving cryptocurrency into the Mover wallet and letting it convert to euros. It is aimed, in the main, at people living in the European Economic Area who want to spend a crypto balance like ordinary money without opening a fresh bank relationship each time. That is a real need, and the card’s published price list is short and readable: ordering the card costs EUR 9.00, keeping it costs EUR 15.00 a year, and paying anywhere that is not in euros adds 3%.

My score is 4.1 out of 10. That is not a dismissal — the card does a narrow job at a stated price, and the money sits with a licensed e-money institution rather than with a stranger. But it scores low on three things that matter to the person actually holding it: the public review record is poor, several figures an ordinary user would need are simply absent from the card’s own pages, and the service has been tangled up in reports about a related company’s insolvency. The card suits an EEA resident who already uses crypto, already has euros somewhere, and wants a simple spending card without much fuss. It does not suit anyone looking for a bank, anyone outside Europe, or anyone whose peace of mind depends on a large body of independent, recent reviews.

Conditions are current as of October 28, 2026.

Trastra at a glance

Read that table as five different questions rather than one verdict. The card is not expensive in the way many crypto cards are expensive — there is no spread to decode and no monthly pile of small charges. It scores 3 on cost because the running costs sit in the ATM line and the 3% line, and because a EUR 15.00 annual fee on a prepaid product is not nothing when the balance you carry is small. The 6 on everyday use is the card’s best number: it does the basic thing competently. The 3 on reliability is the one that should govern your decision.

Will they give you the card?

Yes, if you live in one of the 31 countries the card’s own page lists, which include Germany, France and the United Kingdom. The page also says the card “will be available for all residents of the European Economic Area (EEA)”. The rule as written reads residence-based rather than citizenship-based, which matters if you are a citizen of one country and live in another.

Outside Europe the answer is a flat no, in the card’s own words: “Not at the moment.” If you are reading this from outside the EEA, everything below is academic until that changes, and there is no workaround I am going to suggest.

What the page does not tell you is as notable as what it does. The identity requirements — which documents, whether proof of address is needed, what age you must be — are not stated. That is unusual for a regulated EU product and it means you cannot pre-check whether you qualify before you open an account. The card itself is described as a “Prepaid debit card” accepted at Visa merchants worldwide; the page does not say whether a virtual card exists alongside the physical one. The currency is euro.

Security on the card side is better described than the onboarding side: Visa identity check on transactions, 3D Secure, two-factor authentication and device authorisation are all named. What is not stated is the verification process for opening the account, beyond that.

Delivery is free, to the 31 listed countries. How long it takes, and what a replacement costs if it is lost or stolen in a foreign city, are both not stated. Budget for the unknown rather than assume the free label covers everything.

How to get it

The mechanics are short, and that is worth something. You create a payment account, which is free to open, order the card for EUR 9.00, and that fee is taken from your first top-up. The crypto-to-euro exchange inside the app is listed as free, with the rate set at the moment of the transaction. The EUR 15.00 card management fee is not charged by Mover, and the first charge arrives within 45 days of ordering the card.

There are apps for Android and iOS and a web app at app.viamover.com. Store ratings were not read, so I am not going to pretend to know what users say about them.

One small thing you should know because it will look odd in your history: early customers could order a card with a limited design. That is cosmetic, but it tells you the product was still finding its shape.

The gap to keep in mind is onboarding. Because the documents and age rules are not stated, the honest way to describe applying is: start the process, and expect the specific questions to arrive during it rather than before.

Fees: what it really costs

Here is the whole published price list, which is unusually complete for this category.

There are no weekly, monthly or annual spending limits beyond that daily ceiling, and there are no tiers — one card, no upgrades, nothing to climb.

Two details deserve attention. First, the max balance of EUR 8,000 and the EUR 15.00 annual fee interact: at the top of the balance range the fee is negligible, and at a few hundred euros it is not. Second, “some ATM providers may add fees” on top of the card’s own EUR 2.25. That is standard, but it means the real cost of getting cash abroad is a floor, not a figure.

Now, three ordinary days. This is how the table behaves in practice.

A EUR 40 subscription in euros. Nothing extra. The balance falls by EUR 40 and no fee line applies.

A EUR 60 dinner paid while on holiday outside the euro area. The 3% applies, so EUR 1.80 comes off on top, and if the cardholder chooses to pay in the local currency rather than euros, currency conversion by the network can add its own cost — which is why paying in the currency of the country you are in is normally the better habit.

Two EUR 50 ATM withdrawals in the euro area. EUR 4.50 in card fees, plus anything the ATM operator adds. On EUR 100 of cash, that is a real slice. If you are in a non-euro country, add 3% to the EUR 2.25 on each withdrawal.

The card comes with a dedicated personal EUR IBAN, so receiving euros is part of the design rather than an extra. Multi-currency balances are not stated, which means I would plan on euro only.

Top up: how the balance gets there

Topping up is the mechanic the whole product rests on, and it is described in one sentence: the card is “topped up using cryptocurrencies in your Mover wallet”. The crypto-to-euro exchange is marked free, with the rate set at the transaction, so the cost of loading is effectively the rate you get rather than a loading fee. The EUR 9.00 card order comes out of the first top-up, and the page notes it can be covered by Smart Treasury bonuses.

Here is the honest limitation: which coins, and on which networks, are not stated. Neither is a minimum top-up, and neither are the fiat routes — whether you can add euros directly rather than only crypto is not stated either.

That matters more than it might look. A crypto deposit is a blockchain transfer, and transfers are irreversible. If you send on a network the provider does not support, or to an address belonging to a different network, the money can be lost or need manual recovery with no guarantee. Send a small test amount first. If the coins are stablecoins, check which network your token sits on before you move it — a US dollar token issued on several chains is not the same asset on each one, and one arrangement that surprises people is that Circle stopped supporting USDC on Tron in February 2024, so “USDC over TRC20” is not a native option anywhere. Network and gas fees are charged by the blockchain, not by the card provider, so they are a separate line from the price list above.

Spending the balance is straightforward; getting it out is where the page goes quiet. You can transfer money to local banks and withdraw at ATMs, but fees for moving a balance back into crypto, and what happens on account closure, are both not stated. If your plan involves reversing the direction, ask before you load.

Paying with it every day

For everyday spending the card is unremarkable in the best sense. It is a Visa prepaid card, accepted at Visa merchants worldwide, with ATMs across Europe, and no weekly or monthly cap beyond the daily EUR 8,000 ceiling. A euro IBAN sits alongside it. That combination covers the ordinary week — groceries, a taxi, a subscription — without you thinking about the card at all.

Mobile wallets are the gap. Apple Pay and Google Pay support is what Trastra’s own self-description on its company page at Trustpilot says, and that is unofficial: I did not find it in the card’s own pages. Treat it as likely rather than confirmed, and check in the app before you plan a phone-only week. Blocked merchant categories are not stated either, which matters if you travel and pay anything the issuer might treat specially.

Whether there is a virtual card is not stated. For someone without a reliable postal address, that is the first question to ask, because a virtual card is often the whole reason people look at products like this.

Rewards are not described on the card’s page. If you have seen a mention of crypto cashback elsewhere, treat it as unconfirmed.

And a small, practical point about declines: a declined authorisation can leave a hold on your balance for days. The card’s usability in a foreign shop also depends partly on how the merchant’s systems read the BIN, which identifies the issuing institution and country — a card issued in one country can look foreign in another, and some merchants decline prepaid cards for exactly that reason. This is a property of the card system, not a flaw of this card.

What can go wrong

Start with the part no card page will advertise: the reviews. On Trustpilot the service sits at 2.0 out of 5 from 747 reviews; an earlier reading on 20 October 2026 showed 1.8 from 758, which tells you the number moves. Five-star reviews are 65% and one-star 23%, and only 7 of the reviews are from the last twelve months. What the negative reviews describe, in the reviewers’ own terms, is blocked or frozen funds and denied withdrawals through 2025, support that replies with copy-paste answers in early 2025, a maintenance window in which balances were inaccessible in mid-2025, and worries about insolvency and closure in the same period. Two qualifications I want to be fair about: these reviews concern the Trastra service rather than necessarily the Mover card, and a review site is not a regulator. But a 2.0 with this volume is not noise.

Then the company picture. The issuer is UAB “Finansinės paslaugos ”Contis“”, holding an electronic money institution licence, No. 53, from the Bank of Lithuania — that part is reassuring and verifiable. Around it: Mover is partnered with Trastra, and Holyheld Labs is described as an authorised partner of Trastra Inc. No dated official news is published about the arrangement. What exists is third-party and unverified: Trustpilot users report a March 2025 email referring to “Initiation of Insolvency Proceedings” against a related entity, and May 2025 claims that the company is closing, with police information about bankruptcy proceedings. I am not in a position to tell you what is true here, and neither is anyone repeating these posts. But if insolvency letters have reached users of a related company, you should factor that into how much you leave sitting on the card.

The money itself is segregated, the card says: funds are held in a segregated account. The same page is direct about the limit — the e-money product is “not covered by the Deposit Insurance System of the Republic of Lithuania”. In plain terms, your balance is not a bank deposit and does not carry a deposit guarantee. This is normal for e-money, and it is also the reason to keep a working balance rather than a large one.

What you cannot do from the card is freeze it in the app: an in-app freeze is not stated. Your practical protections are the ones the page does confirm — every transaction verified by Visa and 3D Secure, a login protected by wallet password plus a two-factor one-time code, and email approval for new devices and browsers.

Support is email at [email protected] with a knowledge centre at faq.viamover.com. Languages and hours are not stated, which is a real inconvenience if you are using a card outside your home country.

Two smaller risks worth naming. Support’s reported sluggishness matters more than usual for a card, because a frozen balance with an unresponsive helpdesk is the scenario users describe. And converting crypto to pay for things can be a taxable event where you live — the IRS treats digital assets as property, so each payment funded from crypto may be a separate disposal measured at the value on the date of the transaction. I am not giving tax advice; I am telling you to ask someone who knows your jurisdiction.

What to take instead

None of these is a Trastra substitute exactly — they are the other cards in the same drawer, and I include them because the honest comparison is not one-to-one. The scores are my own on the same scale.

Gemini is the odd one out: a credit card, not a prepaid one, so it is paid off in fiat and crypto enters only through rewards — up to 4% on gas, EV and transit spending in the first $300 a month, 3% on dining, 2% on groceries and 1% elsewhere, paid in Bitcoin or 50+ other cryptos. The catch is that it does not solve the problem of having no usable bank card in the first place, since it depends on a banking relationship to pay the bill.

Lava scores highest on the same scale at 7.1. It is funded with local currency or stablecoins, promises no FX fees and no FX spread, and offers up to 5% back in bitcoin per purchase, though the conditions for that rate are not stated. On fees alone it is a cleaner proposition than Trastra. What I could not establish is which countries it will give it to — that is not stated — so it answers the price question better and the eligibility question no better.

RedotPay is the most explicit on eligibility and the most expensive to enter. Its rules are written two ways: one list bars citizens of 47 countries from verification or use entirely, while a separate card-issuance list dated 28 August 2026 adds India, Indonesia, Morocco, Nepal, Singapore and Turkey as places whose residents are ineligible for both virtual and physical cards and whose addresses cannot be used. Russia, Belarus, Ukraine and Serbia appear on both; Georgia, Armenia, Kazakhstan and the UAE on neither. If you are in a sensitive jurisdiction, read the wording carefully — the reasoning is stated to be about local regulation and sanctions rather than about individuals. Beyond the entry fee, its fee table is more crowded than Trastra’s: 1.00% as the crypto conversion fee, 1.20% on non-default currency, 0.2 USD on small authorisations after five free per month, 0.5 USD on declines after three, and a 1.5% merchant category list that includes Facebook Ads and Discord.

My honest summary of the comparison: if your problem is cost of currency conversion, Lava looks stronger on paper. If your problem is eligibility, RedotPay tells you far more about where you stand. If your problem is that crypto is your money and you want to spend it directly, Trastra is still doing that job — but it is the one of the four where I would want you to read the reviews first.

Who I would recommend it to

I would recommend Trastra to an EEA resident who already holds crypto, already has a euro balance somewhere they trust, and wants a second spending card that draws on the Mover wallet without opening another banking relationship. The value is real and narrow: a free exchange into euros, a stated three percent for spending outside the euro area, free delivery, a EUR 15.00 yearly management fee, and no tier games. If you want one card to carry a modest crypto balance for ordinary European spending, that is exactly what this is.

I would not recommend it as your only card, and I would not recommend it to anyone outside Europe. Nor would I recommend it to someone who cannot tolerate the possibility that support goes quiet while funds sit frozen, because that is not a hypothetical complaint — it is what the low reviews describe. Nor to someone who needs a large balance, since EUR 8,000 is the ceiling. Nor to anyone looking for deposit-guarantee protection, since the card states plainly that it does not have it. Nor to someone in a hurry, because so many of the details a new customer needs — documents, coins, networks, virtual card, delivery time — are not stated on the card’s pages and you will discover them one at a time.

Before you commit, do three things. Read the recent Trustpilot reviews yourself, because I can tell you the score and not the mood. Ask support directly whether a virtual card exists, which coins and networks are accepted, and what the closure procedure is. And send a small test top-up before you send a large one.

Frequently asked questions

What is the Trastra card?

Trastra is a prepaid Visa debit card that you fund with cryptocurrency held in your Mover wallet; the crypto is converted to euros and the card spends that euro balance. It is accepted at Visa merchants worldwide and comes with a dedicated personal EUR IBAN. The card is issued by UAB “Finansinės paslaugos ”Contis“”, a Lithuanian electronic money institution.

How does the Trastra card work in practice?

You open a payment account in the Mover app, order the card for EUR 9.00, and that fee is taken from your first top-up. Crypto in the Mover wallet is exchanged into euros at the rate set at the moment of the transaction, and the exchange is listed as free. From then on the card behaves like an ordinary euro prepaid card, with a EUR 15.00 per year management fee.

Is Trastra a bank?

No, and it is worth being clear about this before you put money on it. The issuer is an electronic money institution, UAB “Finansinės paslaugos ”Contis“”, licensed by the Bank of Lithuania under licence No. 53. Electronic money institutions can issue cards and wallets but cannot lend. The card page states the product is not covered by the Deposit Insurance System of the Republic of Lithuania.

Which countries can get the card?

The card is available in 31 listed countries, including Germany, France and the United Kingdom, and the page says it “will be available for all residents of the European Economic Area”. The rule reads as residence-based. For non-European residents the page says plainly: “Not at the moment.”

What does it cost to keep the Trastra card?

Ordering costs EUR 9.00, delivery is free, and there is a card management fee of EUR 15.00 per year which the page says is not charged by Mover, with the first charge within 45 days of ordering. Opening the payment account is free, and there is only one card — no tiers, no upgrade path.

What fees apply when I actually spend?

A purchase not in euros costs 3%. A card-to-card transfer inside the account costs EUR 0.20. An ATM withdrawal in euro costs EUR 2.25; the same withdrawal in a non-euro currency or outside the EEA costs EUR 2.25 plus 3%, and some ATM operators add their own fee on top. So a EUR 60 dinner abroad costs you EUR 1.80 in card fees alone.

How do I top up the Trastra card?

You top it up with cryptocurrency in your Mover wallet, and the crypto-to-euro exchange is free, with the rate set at the transaction. Which coins and which networks are accepted is not stated on the card’s page, nor is a minimum top-up, so check in the app before moving anything large.

Can I add the Trastra card to Apple Pay or Google Pay?

Probably, but do not rely on it. Apple Pay and Google Pay support appears in Trastra’s own self-description on its Trustpilot company page, which is unofficial and not confirmed in the card’s own material. Whether the card is offered as a physical card, a virtual card, or both is not stated either.

Is the Trastra card safe to use?

The security described is reasonable: every transaction verified by Visa and 3D Secure, login by wallet password plus a two-factor one-time code, new devices and browsers approved by email, and funds held in a segregated account. Against that, in-app freeze is not stated, and the product is explicitly not covered by the Lithuanian deposit insurance scheme.

Is the Trastra card worth it?

Worth it if you live in the EEA, already use crypto, and want a euro spending card funded from that crypto without another banking relationship. Worth weighing carefully if you need a large balance, since the maximum card balance is EUR 8,000, or if reliable support matters most to you, given a Trustpilot score of 2.0 out of 5 from 747 reviews.

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